Frequently Asked Questions

What Does Membership Include?

The Kick Ass Network Membership includes all websites located in the Kick Ass Network, which is updated mulitple times a week. Just click here to browse through the tabs at the top of the website. Mem...more

How Do I Cancel My Subscription/Membership?

You have to cancel your subscription/membership via the CCBill or Epoch customer support center. CCBill: If you subscribed to our site via CCBill, please go to Epoch: If y...more

I Forgot My Username and/or Password! What Do I Do?

If you have forgotten your username and/or password, please contact us. Please provide the Billing Service and Emailing Address you used when you signed up....more

How Do I Add a Custom Avatar?

Click on "Your Profile" at the bottom of the "Home" page. After you do so, click on "Edit Your Profile" at the bottom of that page. In the avatar section, you'll see "Paste Image URL". Replace that wi...more

Refund Policy

All refund requests are sent to our Customer Support management and are handled case-by-case. Refunds will only be considered on purchases made within 60 days. If you request a refund from your bank o...more

What Software Do I Need?

Javascript/Cookies Enabled Our site navigation uses JavaScript and cookies, so make sure you enable them when viewing our websites. Flash Player You can stream our Flash Video right on the broswer p...more

How Do I Join Your Website?

Joining our website is pretty easy. All you have to do is click the "Join Now" button in our tour/guest section. After that it's just about choosing a billing option and processing your credit card in...more

How Come I'm getting a 404 Error When I Try To Download a Movie?

If you're having an issue downloading a movie, don't be alarmed, Contact Us and we'll get it squared away as soon as possible....more

I've Been Blocked Due To Excessive Unsuccessful Login Attempts! What Do I Do?

If you can't login to a website, please be sure that you are authenticating your username and/or password properly. Our system will automatically block your account/IP address when you have excessive ...more

How Do I Insert Images and Links In The Forum?

You can easily insert images and links using "BBCodes" when posting, replying and/or commenting on our interactive forums. Just copy/paste the full URL of the image or link and wrap it around the appr...more

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